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Customer Service Careers: How a Body Builder Technician Deals with a Customer Service Job

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When one is in a regular travel schedule, going from one place to another with the use of a car, there are sometimes unavoidable circumstances that are unexpected along the way. One is an accident for instance, when one’s vehicle has collided against another, probably due to traffic problems on the road. Car collisions create damages, not only life, but the physical make-up of one’s vehicle.

For a lucky driver and passengers who may be slightly injured, the damaged parts and mutated look of the vehicle may only be the problem to tackle with. Hence, there is a need to repair and renew the broken and shattered parts of the car. It must undergo the customer service jobs of a body builder-technician who can fix the problem in a thorough repair operation. With the skills and exemplary hands of a body builder-technician, he can easily transform the damaged-looking vehicle into a brand new one.
Body builder-technician’s commitment to jobs in customer service involves the ability to do extra-ordinary repair of the mutated parts of the vehicle. He can do techniques on straightening and reshaping bent parts of the car and realign which are distorted in their positions. With those parts which are irreparable, he will just remove and replace it with new parts. Whatever size and type of vehicle, the body builder-technician has the ability to perform the skills needed. Of course, every output that he can do has an equivalent form of compensation. He may take on smaller and lighter type of vehicles, as well as heavy-size vehicles, like ten-wheelers, buses, cargo-trucks and many others.
What makes the body-builder technician so awesome, aside from their skills, is their preparedness of everything being part of their zeal in customer service careers. They have sophisticated equipment and tools that are designed to do repair jobs. Even the most complicated damages that are inflicted and disfigure the vehicle can always be fixed into a normal one. In fact, it can be reconfigured like a brand new vehicle. Fixing the broken and shattered car frames, windows, and accessories is the main task of the body-builder technician’s job. The shop he’s been working with has a specialized hydraulic machine that creates pressure to bend those distorted shapes and figures into a proper alignment, position, size, and shape. It may also apply highly-advanced computerized equipment that can detect and restore the proper specification and standard from the repairs it made. It detects even a minute area of the operation if it conforms to the precise factory manual. Other powerful tools like newly-designed hammer, powerful cutting device, and sophisticated welding machines have been the frontline equipments of the body-builder technician. They sometimes apply plastic materials or type of solders which fix certain dents. With their excellent skills of maneuvering the tools, they can able to attain their objectives to transform the broken and shattered figure of a vehicle into a brand new one.


Part also of his customer service employment, body-builder technician often works as a team with his colleagues in a shop. Others may focus on different kind of repair on certain area of damage, while the rest may be assigned to focus on frame-straightening, door-repair works, and fender fixing, refurnishing and whole-painting. There are those who specialize in fixing broken glasses or windshield, and of course, window glasses. However, some shops may accept a whole package of work-job which does not only focus on body-building repairs, but also refurnishing and painting which really transforms the whole unit into a brand new look. Helpers and assistants are common in the shop. It is another way that a new breed of learners and skilled workers on this field have undergone into a molding process to become expert technicians in body-building and repairing.
Most of the body-building technicians have undergone vocational trainings and other formal-lecture workshops in various trades and skills institutions with the required number of hours of experiences. Others got the skills by experience alone. They often work at least forty hours every week. However, others may work beyond the normal or average hours in a day. At most, it depends on the demands of the customers, and the season of time where a number of car vehicles have been damaged due to traffic problems. Usually, the more quality the shop provides, the greater the number of customers that may swarm unto their shop for their services since they are satisfied with the customer service job.
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