Finding just about any job in the customer service industry is not exactly a difficult job. Finding a particular job; a specific job can be a little tricky, because without a doubt, there is a ton of other people who would love to get the same job as you. So, you find the job you want and you type out your resume and then you look at it and wonder if you really should bother handing it in. You look at the work history, the apparent lack of experience and education and you think that there is no possible way this company will hire you. What you need to do is banish these thoughts and forbid them from entering your mind. Then, you need to start asking yourself if you like working with people, if you are a team player and if you really think you could do this job. If you say yes to these then you need to send in your resume.
A resume is what most businesses want. There is always room for a new, inexperienced person who wants to get a job in customer service. Of course, the resume needs to be properly written and it needs to reflect how interested you are in acquiring the job. A common mistake is an improperly written resume. If you don’t know how to put together a proper resume, there are websites you can visit where they will show how to put together different resumes for different jobs. If there is one thing that some businesses will look at first, it is how the resume is prepared. If it is not prepared properly it might just end up in the recycle bin, because they feel that if someone doesn’t want to put in the effort to piece together a proper resume, they will probably not have the effort to do the job right. The employer is looking for someone who will be a good asset for the business and who will not waste anyone’s time. A proper resume is a good way to pass through the first inspection.
Don’t put too much on the resume. Most businesses prefer no more than two pages, but if you can fit it all on a page that is even better. It is only supposed to be a highlight of what you have done in the past. If you are looking to get hired for a customer service job, then ensure to focus more on any experience you may have had in dealing with people. This is a plus for you because it is the kind of experience the employer is going to want the person they hire to have.
The last point to make is to always send in your resume the way the employer specifies in the advertisement. Some businesses will want applicants to send in their resumes in the mail, though not very often, others want applicants to either e-mail or fax their resumes. Sometimes it is alright to give the resume to someone in person at the office, but be prepared to wait a couple days before you will be called for an interview. It is rare that someone will interview you on the spot, though it does happen occasionally. The resume is how the employer is going to get to know you at first, so you may as well send in the right resume the right way. Good luck!
