When thinking about customer service jobs, it is important to realize that just about any job where the person is dealing with customers on a regular basis is a customer service job. With that in mind, it is easy to see that there are an incredible number of customer service jobs to choose from. For example, just about any job in the hospitality industry has a lot to do with customer service because it is all about making the guest feel welcome and ensuring that they enjoy themselves. There is the technical support as well. These people are there to help customers who are having difficulties with their internet or cable. Even people who work in administration have a lot to do with customer service because they are providing customer service when they welcome someone in the door, or offer them a coffee while they wait.
What about sales people? Sales people can also be considered customer service jobs. Any real sales person will do their best to make the customer feel welcome and appreciated so that the person will want to do business with them again. Customer service is all about the treatment of the customer. If a customer is treated poorly, they will most likely not want to do business with that company again. If a customer is treated properly by a super sales person who gives excellent customer service, the customer will most likely want to do business with that company again. It is all about the quality of customer service that gets the sales person their commission. It is also the quality of the customer service that the sales person gives that can have a huge affect on the reputation of the business. If a customer is happy with the business, they will often relate their good experience with the business to their friends. That customer’s friends will then possibly think about doing business with that company as a result. It is easy to see that even jobs that deal with sales have much to do with customer service.
For anyone who enjoys sales and loves to work with people on a regular basis, then a job in sales might be the one to look for. There are always positions available for those who look for them because the business world is always changing. People move on and get promoted. Others are looking for a fresh start with a new job that can offer them a future career they can hold onto for years to come. A customer service job in sales is just the way to start on such a career path.
