Customer Support Engineer Jobs description
A customer support engineer is responsible for handling customers' technical issues related to the service subscribed or product bought. Specific duties of a customer support engineer position include receiving queries or complaints from customers related to the company's products, understanding and interpreting customer's problems, taking required steps, troubleshooting the system, finding erroneous segments, repairing, attending training sessions, guiding junior customer support engineers, following up and reverting back to the customer with service updates. A customer support engineer typically reports to a customer service manager.A customer support engineer should have an associate's degree or a bachelor's degree combined with a technical qualification that supports the customer support engineer role. Excellent academic credentials and strong technical knowledge in the area may help. Prior experience in this field may be advantageous. Excellent customer service skills are necessary.
|
 |
|
Search related to : Customer Support Engineer Jobs
| Related Jobs | |
| RSS Job Feed | 143 Matches |
| DATE | LOCATION | JOB TITLE |
| Nov 15, 21 | New York City, NY |
Sr Analyst, Customer Service Analytics
GILT GROUPE, INC. The Role: Sr Analyst, Customer Service Analytics The role of Senior Analyst, Data Analytics requires an analytical and technically skilled individual ... |
| Nov 15, 21 | Boston, MA |
Sr Analyst, Customer Service Analytics
GILT GROUPE, INC. The Role: Sr Analyst, Customer Service Analytics The role of Senior Analyst, Data Analytics requires an analytical and technically skilled individual ... |
| Jan 27, 23 | Smyrna, TX |
Key Customer Manager, Construction
Sandvik Process Systems Sandvik Mining & Rock Solutions is looking for a Key Customer Manager, Construction You are a customer focused leader, with the technical insight to p... |
| Feb 12, 23 | Smyrna, TX |
CSR and Operations Manager
Sandvik Process Systems Sandvik Rock Processing Solutions is looking for a CSR and Operations Manager Location – Flexible Sandvik Rock Processing Solutions (SRP) is a busines... |
| Jun 12, 23 | San Diego, CA |
Enterprise Systems Engineer
Nutanix Systems Engineer Hungry, Humble, Honest, with Heart! The Opportunity Do you love discovering customers’ business challenges and crafting unique soluti... |
|
Search more Customer Support Engineer Jobs |
Testimonial of the Week
I was very pleased with the CustomerServiceCrossing. I found a great position within a short amount of time … I definitely recommend this to anyone looking for a better opportunity.
- Jose M Santa Cruz, CA
Sign Up now
Only CustomerServiceCrossing consolidates every job it can find in the domain and puts all of the job listings it locates in one place.
- We have more jobs than any other job board.
- We list jobs you will not find elsewhere that are hidden in small regional publications and employer websites
- We collect jobs from more than 4,429,376 websites and post them on our site.
- We are private, and therefore far fewer people are applying for the jobs on our site than are applying for those on public job boards.
