total jobs On CustomerServiceCrossing

130,833

new jobs this week On CustomerServiceCrossing

11,990

total jobs on EmploymentCrossing network available to our members

797,708

Customer Service Specialist Jobs description

A customer service specialist is responsible for dealing with service related queries, complaints or requests of customers. Specific duties of a customer service specialist position include receiving incoming queries or complaints from customers through phone calls or from visitors, understanding the problem faced by the customers, providing more information on service aspects to the customer, forwarding requests or complaints to the operations team, keeping record of all the transactions made in the area, following up to ensure that the customer service problem is resolved, calling back on customers to inform about the steps taken, and promoting a positive customer service environment in the organization. A customer service specialist typically reports to a customer service manager.
A customer service specialist should have an associate's degree or bachelor's degree. Experience gained from a customer service specialist role is desirable. Excellent customer service skills are required for a customer service specialist position. Familiarity with MS Word and Excel may be required.


Customer Service Specialist Jobs description

Add to Favorites Add to Favorites
Related Jobs Related Jobs

Related Jobs
 RSS Job Feed 1301 Matches   
 DATE  LOCATION  JOB TITLE
Oct 08, 21 Mount Holly, NJ DC Technical Support Specialist
DSW, Inc.
The overall main function is to provide technical/analytical support for the New Jersey DC Operations electronic controls and computing systems and eq...
May 18, 22 Columbus, OH Purchase Order System Specialist (Open to Remote)
DSW, Inc.
GENERAL SUMMARY: The Purchase Order System Specialist manages tasks related to style creation and purchase order processing.   REPORTS TO: Purch...
  Search more Customer Service Specialist Jobs

Testimonial of the Week

I found a new job! Thanks for your help.
  • Thomas B ,
Sign Up now

Only CustomerServiceCrossing consolidates every job it can find in the domain and puts all of the job listings it locates in one place.

  • We have more jobs than any other job board.
  • We list jobs you will not find elsewhere that are hidden in small regional publications and employer websites
  • We collect jobs from more than 4,429,376 websites and post them on our site.
  • We are private, and therefore far fewer people are applying for the jobs on our site than are applying for those on public job boards.
EmploymentCrossing is great because it brings all of the jobs to one site. You don't have to go all over the place to find jobs.
Kim Bennett - Iowa,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CustomerServiceCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CustomerServiceCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2026 CustomerServiceCrossing - All rights reserved. 21