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... and Resolution Representative 2 address customer needs which may include complex ... needs which may include complex financial recovery questions, and resolving issues. ... it. Escalates unresolved and pending..
... Summary The Voice of the Customer Manager is responsible for analyzing ... Manager is responsible for analyzing customer contact data; identifying and quantifying ... results. The Voice of the..
... in the hands of the Customer Service Representative. The Customer Service Representative manages RoundPoint’s reputation, and ... proactive and reactive communication. The Customer Service Representative achieves this end by..
Description Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly owned subsidiary of Humana, ..
... for the resolution of written customer requests for information and/or assistance, ... communicating the resolution to the customer in an appropriate resolution letter ... drafted in accordance with RPMS..
... Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent ... a sense of urgency as customer advocates, gathering information to determine ... advocates, gathering information to determine..
Description The Supervisor, Grievances & Appeals manages client medical denials by conducting a comprehensive analytic review of clinical documentation to determine if an appeal is warranted. The Supervisor, Grievances & Appeals ..
Job Information Humana Supervisor, Grievances & Appeals - Remote, EST or CST in Lancaster South Carolina Description The Supervisor, Grievances & Appeals manages client medical denials by conducting a comprehensive analytic ..
... Bilingual / Call Center / Customer Service Rep / Remote / Work ... / Bilingual / Call Center Customer Service Representative who is interested in ... team that focuses..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... Representative 2 addresses LI NET customer needs, which may include complex ... action. Escalates unresolved and pending..
