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... the work activities of the Service Level Management Team (SLMT) addressing ... met as well as all service level targets. The Senior Inbound ... of 5 associates that support..
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... strong technical mindset rooted in customer service and problems solving skills. Develop ... Investigate and resolve system issues Customer support via phone, email and ... 1 or more years..
Description The Supervisor, Grievances & Appeals manages client medical denials by conducting a comprehensive analytic review of clinical documentation to determine if an appeal is warranted. The Supervisor, Grievances & Appeals ..
Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems of diverse scope and complexity ranging from moderate to substantial. Responsibilities ..