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Job Details

IT Governance amp Controls Analyst

Company name
First American Financial Corporation

Santa Ana, CA, United States

Employment Type

It, Customer Service

Posted on
Oct 17,2019

Valid Through
Jan 30,2020

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Job Summary

Working in partnership with various internal business stakeholders, candidate will document business processes, training procedures, standard operating procedures, create and analyze operational metrics (key performance indicators and/or key risk indicators) and utilize the information to provide ongoing information, guidance and support to assist in the continual improvement and maturity of the IT Controls and Governance program.  Excellent organizational, communication and documentation skills are required.

What You’ll Do

Develop and maintain an ongoing relationship with control owners and key stakeholders including Information Security, IT, business lines, Internal Audit, and external third parties

Create and maintain operational standards, guidelines, job aids and procedures

Identify, track and monitor critical process risks related to the Business Technology Solutions’ processes

Assist in the development, maintenance and execution of key control objectives

Develop, analyze, and establish monthly reporting of Key Performance and Risk Indicators (KPIs and KRIs)

Provide excellent customer service in support of program activities

Analyze IT processes, benchmarks and trends to provide recommendations to mitigate critical risks

Support the enterprise Information Security and IT compliance awareness, communication, and education programs

Perform ongoing education and training in Information Security related area

What you’ll Bring

Bachelor’s Degree, preferably in Information Systems Management, Computer Sciences or equivalent experience

Minimum 2 years relevant work experience in Information Security, IT Risk Management, IT Governance, IT Audit, Operational Risk and/or Compliance

Relevant, industry recognized security certifications such as CISSP, CISA, CISM, preferred

Knowledge in IT security frameworks and best practices, such as NIST-800, CoBIT, and ISO 27001, SOC2

Working knowledge of terms and concepts used in information security, privacy, and risk assessments

Understanding of IT methodologies, such as Software Development Life Cycle, Agile

Effectively communicate IT compliance expectations to control owners and key stakeholders

Ability to gain support and consensus with multiple stakeholders and partners (internal and external)

Strong analytical and problem solving skills

Highly flexible, adapting to changes in priorities and requirements

Manage multiple initiatives simultaneously, with strong ability to prioritize

Customer focused in the context of balancing risk reduction with business needs

High attention to detail to manage, analyze and finalize artifacts and documents

Good oral and written communication skills; strong presentation skills

Development and maintenance program-related documentation (e.g., standard operating procedures)

Ability to quickly learn, communicate and apply technical concepts

The Perks

Excellent benefits package including multiple health, dental and vision plans

Company paid life and AD&D insurance, as well as additional voluntary benefit possibilities

Employee Stock Purchase Program

401K matching program

First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out

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Company info

First American Financial Corporation
Website :

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