Bank of America Corporation
Jacksonville, FL, United States
Accounting, Finance, Customer Service
This associate will be responsible for the following:
Monthly, daily and weekly reporting for DFS.
Processing high risk transactions in CashPro and FDES.
Responsible processing flat cancel rebook transactions in order to correct dealer or funding errors when setting up a loan.
Responding to incoming emails to the department email box from our Clients and LOB Partners.
Provide feedback and input in updating department procedures.
Provide support to customer verification process (processing loans from dealers, validate dealer information
Responsible for any of the following and specific assignments may vary in order to achieve proper segregation of responsibilities: loan system and general ledger account reconciliation, resolving aged items in accounts, monitoring and clearing system rejects, performing limited variance analysis at the request of finance partners, initiating maintenance requests for general ledger accounts, posting of transactions to customer accounts, clearing items rejected from automated processes, performing maintenance to customer accounts, performing research, preparing and processing general ledger entries, monitoring ticklers and taking appropriate action, inputting and balancing batch work to the loan system. Provides direction and guidance to more junior associates.
High volume production experience
Attention to detail is required
Ability to multi-task during the day while working in a fast pace environment.
Solid computer skills are a must.
Excellent verbal and written communication skills.
Organizational skills are required due to the various tasks and attention to detail that each involves.
Must maintain high quality of work standards.
Must be able to work overtime if needed.
Knowledge of CVL Loan Operations.
Familiar with Magellan, IALS, LINX, CMS,
CashPro, FDES and DealerTrack.
Call Center /customer interaction experience
Jacksonville, FL, BANK OF AMERICA OFFICE PARK, 9000 SOUTHSIDE BLVD BLDG 200,
- United States
Full / Part-time
: Full time
Hours Per Week
: 1st shift
: Monday - Friday 9am - 6pm
Bank of America Corporation
Website : http://www.bankofamerica.com
Bank of America Corporation, through its subsidiaries, provides various banking and financial products and services for individual consumers, small and middle market businesses, institutional investors, corporations, and governments in the United States and internationally. The companys Consumer & Business Banking segment offers traditional and money market savings accounts, CDs and IRAs, checking accounts, and investment accounts and products, as well as credit and debit cards; and lending related products and services, working capital management, and treasury solutions. This segment provides its products and services through operating 5,100 banking centers, 16,300 ATMs, call centers, and online and mobile banking platforms. Its Consumer Real Estate Services segment offers consumer real estate products comprising fixed and adjustable-rate first-lien mortgage loans for home purchase and refinancing needs, home equity lines of credit, and home equity loans. The companys Global Wealth & Investment Management segment provides investment and brokerage, estate and financial planning, fiduciary portfolio management, cash and liability management, and specialty asset management services; and retirement and benefit plan, philanthropic management, and asset management services. Its Global Banking segment provides various commercial loans, leases, commitment facilities, trade finance, real estate and asset-based loans, and consumer loans; treasury management, foreign exchange, and short-term investing options; and debt and equity underwriting and distribution, and merger-related and other advisory services. The companys Global Markets segment offers sales and trading services for securities and derivative products in primary and secondary markets; market-making, financing, securities clearing, settlement, and custody services to institutional investor clients; and risk management products. The company was founded in 1874 and is based in Charlotte, North Carolina.