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Job Details

Best Buy Verizon Expert

Company name
Best Buy

Location
Pinole, CA, United States

Employment Type
Full-Time

Industry
Customer Service, Sales, Retail

Posted on
Jan 08,2019

Valid Through
Apr 23,2019

Apply for this job






Profile

Best Buy

What does a Best Buy Verizon Expert do?

At Best Buy we deliver expert service at unbeatable prices “ all in a fun, high-energy, play-to-win environment that is unlike any other. The Verizon Expert is responsible for creating a world-class shopping experience for our customers while meeting their technology needs with Verizon products and services. The Verizon Expert must build quality relationships with retail consumers and provide them with relevant and memorable Verizon product demonstrations. The Verizon Expert provides full-service and solutions support to customers in the Verizon Experience. The Verizon Expert is responsible for delivering profitability by achieving revenue, margin, solutions and operational targets. They also work closely with other employees to demonstrate, promote and sell Verizon products and services within the Mobile Phone department.

A Best Buy Verizon Expert:

Acts as a trusted subject matter expert, brand advocate and product champion for Verizon products and services.

Actively engages customers using selling skills to increase sales of Verizon products and services in the designated Verizon Experience and, secondarily, in the Mobile Phone department.

Takes complex technology and service plans and makes it simple for customers and other employees to understand.

Fields questions about product features and explains benefits to consumers in a way that is engaging and promotes excitement in acquiring and using these products and services.

They are patient, genuine and helpful while assisting customers in finding the right products and services.

Demonstrates for each customer how finding the right products and services can enrich their lives.

Works closely with the rest of the Mobile team to appropriately direct customers to other team members who can provide service to meet their specific needs.

What are the professional requirements for a Best Buy Verizon Expert?

Basic Qualifications

1 year of experience in sales, customer service or related field

Ability to work successfully as part of a team

Ability to work a flexible schedule inclusive of holidays, nights and weekends

Preferred Qualifications

Prior experience serving as a specialist/enthusiast in premium, luxury or complex technology product/services

1 year sales experience

1 year experience working with consumer electronics products/services

Company info

Best Buy
Website : http://www.bestbuy.com

Company Profile
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. BestBuy.com is among the top ten retail websites in the United States and we have the number one customer loyalty program of its kind. There are more than 1 billion visitors to our website and 600 million visits to our U.S. stores each year. Our Blue Shirts sales associates and Geek Squad Agents are committed to delivering on our Customer Promise:

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