Washington, DC, United States
Customer Service, Sales, Retail, Manager
What does a Best Buy Team Leader do?
The Team Leader ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will play a vital role in developing our Sales Consultants by providing the product knowledge and coaching they need to be fully trained, valued and empowered to WOW their customers.
You will support the direction of the Assistant Store Manager - Sales/Specialty Sales Manager in driving execution of sales strategies to elevate department sales performance and create sustaining positive customer and employee experiences.
As the Team Leader you will:
Engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
Model sales behavior and coach the Sales Consultants to ensure a high level of job proficiency.
Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
Provide input to Sales Manager on employee performance and development needs.
What are the Professional Requirements of a Best Buy Team Leader?
Previous experience in sales, customer service or related field
Ability to successfully coach and mentor others
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Previous experience with coaching and recognition
6 months experience in sales environment
Website : http://www.bestbuy.com
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. BestBuy.com is among the top ten retail websites in the United States and we have the number one customer loyalty program of its kind. There are more than 1 billion visitors to our website and 600 million visits to our U.S. stores each year. Our Blue Shirts sales associates and Geek Squad Agents are committed to delivering on our Customer Promise: