Medical Receptionist Customer Service Specialist- CenterWell Work at Home

Profile

Description

The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

We need you! Do you have a strong desire to help serve our senior population as we adjust to the current health care environment in our community?

CenterWell is a senior-focused primary care clinic organization with 20 local clinics across the Orlando region. Our culture is focused on team work and providing a positive and welcoming environment for all. Due to the fast-moving COVID-19 pandemic, we anticipate a need to hire temporary, variable staffing to cover front office needs in our clinics. The position basic needs are as follows:

Excellent customer service skills, to include having clear communication skills and a friendly and calm demeanor.

Strong computer skills to include the ability to understand basic functions in an Electronic Medical System (our current system is E-Clinical works) such as making appointments, communicating with the medical team via creation of telephone notes, etc.

Ability to prioritize tasks in a time-sensitive environment.

The highest level of integrity and commitment to our community's health.

Required Qualifications

High School Diploma

2 years of technical experience

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Additional Information

Scheduled Weekly Hours

1

Company info

Humana Inc.
Website : http://www.humana.com