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Job Details

Mobile Associate - Bilingual Arabic

Company name
T-Mobile USA, Inc.,(metropcs)

Location
Glendora, CA, United States

Employment Type
Part-Time

Industry
Bilingual, Customer Service, Sales

Posted on
Jan 08,2019

Valid Through
Apr 23,2019

Apply for this job






Profile

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All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.,VerityZone:formtext14,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Brand,AnswerValue:T-Mobile,VerityZone:formtext5,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Responsibilities,AnswerValue:Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by:\u003cbr\u003e• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. \u003cbr\u003e• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. \u003cbr\u003e• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. \u003cbr\u003e• Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. \u003cbr\u003e• Approaching service and sales needs with patience, honesty and empathy. \u003cbr\u003e\u003cbr\u003eBecomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: • How our ever expanding-coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network! \u003cbr\u003e• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. \u003cbr\u003e• How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting. \u003cbr\u003e\u003cbr\u003eCompletes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. \u003cbr\u003e\u003cbr\u003eMakes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. \u003cbr\u003e\u003cbr\u003eBuilds relationships with and partners with T-Mobile employees across channels, including business and customer service to: \u003cbr\u003e• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. \u003cbr\u003e• Successfully identify and handoff small business leads.,VerityZone:formtext13,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Company Profile,AnswerValue:As America’s Un-carrier, T-Mobile USA, Inc. 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Company info

T-Mobile USA, Inc.,(metropcs)
Website : http://www.metropcs.com

Company Profile
We announced that MetroPCS and T-Mobile have officially joined forces. We believe things are only going to get better for you as we aim to provide you with more phone choices, more value and more coverage and resources now that we have combined MetroPCS and T-Mobile.

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