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Job Details

Geek Squad Agent - Midtown

Company name
Best Buy

Location
Westbury, NY, United States

Employment Type
Full-Time

Industry
Customer Service, Retail

Posted on
Jan 08,2019

Valid Through
Apr 23,2019

Apply for this job






Profile

Geek Squad

As a Geek Squad Home Theater Agent, you will travel via Geekmobile from the precinct to our clients home and assist with the delivery, installation, repair, and haul away of home theater technology products and equipment. Youll provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions. As one of our Geek Squad Home Theater experts, youll be responsible for completing fulfillment of intermediately complete work, while managing inventory and vehicle maintenance for our Geekmobiles in partnership with other Agents.

Key accountabilities:

Perform a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology

Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices

Provide timely updates to the client and store precincts

Responsibly manage inventory and Geekmobile maintenance

Provide feedback and training to store teams as well as assist in store stock repairs

Support Geek Squad efforts to protect the world, one device at a time

Basic Qualifications:

Experience actively using and learning about home theater products

6 months experience delivering, integrating and/or repairing consumer electronic products

1 year experience in a customer service or in-home experience environment

1 year experience in an electronics industry

Ability to work a flexible schedule inclusive of holidays, nights and weekends

Maintain a clean driving record and hold state/local licensing as required

Be able to carry/lift/push/pull weight up to 75 lbs. or 150 lbs. as part of a team, with or without accommodation

Be 21 years of age

Company info

Best Buy
Website : http://www.bestbuy.com

Company Profile
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. BestBuy.com is among the top ten retail websites in the United States and we have the number one customer loyalty program of its kind. There are more than 1 billion visitors to our website and 600 million visits to our U.S. stores each year. Our Blue Shirts sales associates and Geek Squad Agents are committed to delivering on our Customer Promise:

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