Brooklyn, NY, United States
Bilingual, Customer Service
Mar 04, 2022
Engagement Specialist - (Bronx, Queens, Brooklyn or Manhattan) Bilingual in Chinese/Korean
Are you a fit?
As an Engagement Specialist you will be responsible for contributing to and delivering on Humana's strategy in community based engagement. You will be responsible for effectively promoting our Medicare brand in the community.
In the Engagement Specialist role you will provide a very specific role in the effort to boost our community presence as well as our Humana brand.
Duties and responsibilities may include:
Marketing support to enhance brand awareness
Provide event flyers, brochures, and nominal promotional items
Work extended hours, weekends when needed at both indoor/outdoor locations
Team work oriented
Works in compliance with federal, state and local regulations that apply to the Medicare Advantage market
Establish and maintain positive relationships with the community
At least one (1) year of experience in a customer service or similar role
Capacity to maintain confidentiality and work independently in support of the department
Available to travel to designated work area
Work extended hours and weekends when needed at both indoor/outdoor locations
Bilingual (Korean or Chinese Mandarin and English)
Proficiency in all Microsoft Office Program, e.g. Word, PowerPoint, Excel, Access, etc.
Reporting Relationships -
This role will report to a Sales Manager.
For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.
If progressed to offer, you will be required to:
Provide proof of full vaccination or commit to testing protocols OR
Provide proof of applicable exemption including any required supporting documentation
Medical, religious, state and remote-only work exemptions are available.
Scheduled Weekly Hours
Website : http://www.humana.com