CUSTOMER SERVICE REPRESENTATIVE

Profile

68247BR

Job Title:

CUSTOMER SERVICE REPRESENTATIVE

Job Discipline:

Technology

PSA/Division:

WCE

Job Summary:

The Customer Service Representative is responsible for providing and maintaining updated information for customers.

Roles and Responsibilities:

Perform administrative functions supporting customer service functions and sales order entries.

Provide monthly status of open orders and follow up with customers and Production.

Maintain record of asset delivery progress and invoicing.

Interact with Production, Buyer and Planner for follow-up of customer orders.

Resolve licensing issues received from customers and record in support database.

Maintain and improve the integrity of the data in the MFGPRO database.

Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.

AutoReqId:

68247BR

Minimum Job Qualifications:

High School Diploma or equivalent

Minimum of 3-4 years of prior experience in customer-facing role and outstanding customer service attitude.

Proficient in Microsoft Office: Word, Excel, Project, etc.

Candidates must be able to legally work and reside in the US, without sponsorship.

Division:

WEC - WCE (Well Construction Equipment)

City:

Shreveport

State/Region/Province:

Louisiana

Country:

United States

Employment Status:

REGULAR

Basin:

AMERICAS LAND

Title for Posting:

Customer Service Representative

Disclaimer:

Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. Schlumberger is a VEVRAA Federal Contractor—priority referral Protected Veterans requested.

Company info

Schlumberger Limited
Website : http://www.slb.com