Job Details

Engagement Specialist - Brooklyn

Company name
Humana Inc.

Location
Brooklyn, NY, United States

Employment Type
Full-Time

Industry
Customer Service

Posted on
Feb 03, 2022

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Job Information

Humana

Engagement Specialist - Brooklyn

in

Brooklyn

New York

Description

Are you a fit?

As an Engagement Specialist you will be responsible for contributing to and delivering on Humana's strategy in community based engagement. You will be responsible for effectively promoting our Medicare brand in the community.

Responsibilities

In the Engagement Specialist role you will provide a very specific role in the effort to boost our community presence as well as our Humana brand.

Duties and responsibilities may include:

Marketing support to enhance brand awareness

Provide event flyers, brochures, and nominal promotional items

Work extended hours, weekends when needed at both indoor/outdoor locations

Team work oriented

Works in compliance with federal, state and local regulations that apply to the Medicare Advantage market

Establish and maintain positive relationships with the community

This is primarily a community based role, where you will be traveling throughout the local territory building relationships with community organizations and hosting events. This is not an office based or remote role.

Role Essentials

At least one (1) year of experience in a customer service or similar role

Capacity to maintain confidentiality and work independently in support of the department

Available to travel to designated work area

Work extended hours and weekends when needed at both indoor/outdoor locations

Role Desirables

Bilingual (Spanish/English)

Proficiency in all Microsoft Office Program, e.g. Word, PowerPoint, Excel, Access, etc.

Reporting Relationships -

This role will report to a Sales Manager.

Additional Information

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccination or commit to testing protocols OR  

Provide proof of applicable exemption including any required supporting documentation

​​Medical, religious, state and remote-only work exemptions are available.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com

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