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Job Details

Full Time Teller Member Advisor I - St. Cloud MN

Company name
Affinity Plus Federal Credit Union

Location
Saint Cloud, MN, United States

Employment Type
Full-Time

Industry
Finance, Customer Service

Posted on
Jun 09, 2021

Valid Through
Sep 22, 2021

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Profile

\u003cp\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003e\u003cstrong\u003ePosition Overview:\u003c/strong\u003e\u003c/span\u003e\u003cbr /\u003eA Member Advisor I is the face of Affinity Plus, the first person our members see when they come to the branch. From the teller line, a Member Advisor I assist members with every day transactions \u0026ndash; deposits, cashing checks, transfers, etc., all the while building strong and trusting relationships with our members.\u003c/p\u003e
\u003cp\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003e\u003cstrong\u003eDuties and Responsibilities:\u003c/strong\u003e\u003c/span\u003e\u003cbr /\u003e\u0026bull;\u0026nbsp;Greet and welcome our members\u003cbr /\u003e\u0026bull;\u0026nbsp;Provide information and recommendations to members concerning services and products, directing them to appropriate person when needed\u003cbr /\u003e\u0026bull;\u0026nbsp;Handle requests from members for transfers, deposits, withdrawals, issuing money orders and cashier\u0026rsquo;s checks, or check requests from checking, savings and loan accounts\u003cbr /\u003e\u0026bull;\u0026nbsp;Verify endorsements and proper identification on transactions when Receive mortgage, consumer loan, visa credit card, and other payments. \u003cbr /\u003e\u0026bull;\u0026nbsp;Execute wire or ACH transferring of funds\u003cbr /\u003e\u0026bull;\u0026nbsp;Instant issue debit, credit, and gift cards \u003cbr /\u003e\u0026bull;\u0026nbsp;Answer incoming phone calls to the branch and assist with member need over the phone\u003cbr /\u003e\u0026bull;\u0026nbsp;appropriate \u003cbr /\u003e\u0026bull;\u0026nbsp;Balance and maintain personal cash drawer and branch vault, and appropriate currency logs\u003cbr /\u003e\u0026bull;\u0026nbsp;Troubleshoot online and mobile app issues with members \u003cbr /\u003e\u0026bull;\u0026nbsp;Other duties as assigned\u003c/p\u003e
\u003cp\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003e\u003cstrong\u003eQualification and Skills:\u003c/strong\u003e\u003c/span\u003e\u003cbr /\u003e\u0026bull;\u0026nbsp;1-2 years of customer service and/or cash handling experience required \u003cbr /\u003e\u0026bull;\u0026nbsp;Aptitude to work independently as well as part of a team and ability to collaborate with others\u003cbr /\u003e\u0026bull;\u0026nbsp;Strong verbal and written communication skills\u003cbr /\u003e\u0026bull;\u0026nbsp;Time Management skills and the ability to prioritize workload based on department and member needs\u003cbr /\u003e\u0026bull;\u0026nbsp;Flexibility to adapt and succeed in a dynamic environment\u003cbr /\u003e\u0026bull;\u0026nbsp;Ability and drive to provide exceptional service to members and employees\u003cbr /\u003e\u0026bull;\u0026nbsp;Intermediate computer skills and the ability to navigate between multiple systems with ease\u003c/p\u003e
\u003cp\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003e\u003cstrong\u003eWorkplace Environment:\u003c/strong\u003e\u003c/span\u003e\u003cbr /\u003e\u0026bull;\u0026nbsp;Sitting 90-95% and standing 5-10% which is determined on your rotation within the branch\u003cbr /\u003e\u0026bull;\u0026nbsp;Working at a computer 98% of the day, utilizing the phone 40-60%\u003cbr /\u003e\u0026bull;\u0026nbsp;Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasion\u003cbr /\u003e\u0026bull;\u0026nbsp;Repetitive movements, including but not limited to typing, using a mouse, phones, etc. \u003cbr /\u003e\u0026bull;\u0026nbsp;Lift, carry, push or pull up to approximately 30 pounds\u003c/p\u003e
\u003cp\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003e\u003cstrong\u003eRequired Work Schedule:\u003c/strong\u003e\u003c/span\u003e\u003cbr /\u003eShifts between 7am \u0026ndash; 7pm Monday \u0026ndash; Friday and Saturday 7-3 adding up to 40 hours.\u003c/p\u003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:2779593b-5dc6-4190-9b84-70ac10a54489,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2021-06-09T20:38:43.921Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

Company info

Affinity Plus Federal Credit Union
Website : http://www.affinityplus.org

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