Customer Service Rep

Profile

Job Details:

SUMMARY: This position is responsible for maintaining the daily work process for the CVP Marketing Sales group including but not limited to keeping open lines of communication between Customer Service Representatives Field Sales and both internal and external customers. This position is responsible for receiving and processing orders and coordinating with several departments including Planning Production, Transportation, and the Resolution department, to ensure timely product movement and shipping locations. Other responsibilities included resolving customer problems regarding product price delivery and billing. This position will support National Account customers with high sales volume and demand. This position must be able to back-up other CSRs as needed attending relevant meetings and other duties as the need arises. This position could be responsible for vendor inventory management.

REQUIREMENTS:

Education: High School Diploma or equivalent.

Experience: 3 plus years’ experience in CSR position.

Computer Skills: Familiar with SAP and knowledge of Tyson Business Computer System. Must have Microsoft Excel experience.

Communication Skills: Excellent verbal and written communication skills.

Special Skills: Experience in Dispute Management is a plus. Must work well under a fast-paced environment and deadlines. Must be organized and knowledgeable of Tyson.

Travel: No travel is required.

Relocation Assistance Eligible:

No

Work Shift:

1ST SHIFT (United States of America)

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here (https://www.tysonfoods.com/sites/default/files/2020-07/CCPA applicant notification.pdf) .

Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations.Join us on the journey.

At Tyson, we are raising expectations for how much good people can do. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy!

We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business.

We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.

To learn more about our culture, please read Our Purpose (http://www.tysonfoods.com/who-we-are/our-story/purpose-values) .

Tyson Foods, Inc. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact (479) 290-5000 for further assistance.

Company info

Tyson Foods, Inc.
Website : https://www.tysonfoods.com/