Customer Support Representative Jobs
A customer support representative is responsible for dealing with service related queries, complaints or requests of customers. Specific duties of a customer support representative are receiving incoming queries or complaints from customers through phone calls or from visitors, providing more information on service aspects to the customer, forwarding requests or complaints to the operations team, keeping track of all the transactions made in the area, following up so as to ensure that the customer service problem is resolved, calling back on customers to inform about the service provided, and promoting a positive customer service environment in the organization. A customer support representative typically reports to a customer service manager.
A customer support representative should have an associate's degree or bachelor's degree. Prior experience working as a customer support representative is desirable. A pleasant telephone manner is essential for a customer support representative position. Familiarity with MS Word and Excel is required.
A customer support representative is responsible for dealing with service related queries, complaints or requests of customers. Specific duties of a customer support representative are receiving incoming queries or complaints from customers through phone calls or from visitors, providing more information on service aspects to the customer, forwarding requests or complaints to the operations team, keeping track of all the transactions made in the area, following up so as to ensure that the customer service problem is resolved, calling back on customers to inform about the service provided, and promoting a positive customer service environment in the organization. A customer support representative typically reports to a customer service manager.
A customer support representative should have an associate's degree or bachelor's degree. Prior experience working as a customer support representative is desirable. A pleasant telephone manner is essential for a customer support representative position. Familiarity with MS Word and Excel is required.
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314 matches
| date | location | job title |
| May 12, 12 | |
USA-OR-Gresham | |
Retail Customer Support Rep
.... to the next level – to start turning your professional and personal aspirations into realities. And at Verizon Wireless, you'll find a career that puts your goals within reach and empowers you to mak.... |
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| Apr 22, 12 | |
USA-AL-Decatur | |
Retail Customer Support Rep
.... and a college degree is preferred. A true willingness to listen to our customers, hear their needs, then find and explain the best course of action will be essential to your success. You must also be.... |
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| Apr 22, 12 | |
USA-KY-Louisville | |
Retail Customer Support Rep
.... and a college degree is preferred. A true willingness to listen to our customers, hear their needs, then find and explain the best course of action will be essential to your success. You must also be.... |
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| May 16, 12 | |
USA-AL-Montgomery | |
Retail Customer Support Rep
.... to the next level – to start turning your professional and personal aspirations into realities. And at Verizon Wireless, you'll find a career that puts your goals within reach and empowers you to mak.... |
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| May 09, 12 | |
USA-AL-Opelika | |
Retail Customer Support Rep
.... to the next level – to start turning your professional and personal aspirations into realities. And at Verizon Wireless, you'll find a career that puts your goals within reach and empowers you to mak.... |
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| You Have Exceptional People Skills, Strong Organizational Capabilities, are a Master at Helping Others and Deserve Approval |
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