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Customer Service Manager Jobs

The duties of customer service managers include recruiting, training, and managing a team of customer service executives; handling customer service issues; analyzing customer base demographics and reporting pertinent findings; maintaining and updating customer service policy manuals and ensuring that policies are followed; and coordinating with sales managers and logistics managers. Customer service managers also work to ensure that customers' requests are responded to quickly and efficiently. In addition, they ensure the communication of promotional offers and benefits to regular and premium customers. Customer service managers may also be referred to as assistant customer service managers, senior customer service managers, marketing managers, marketing and customer service managers, or lead customer service executives.

Applicants for customer service manager positions should have bachelor's degrees, preferably in marketing or sales. Several years of experience in a customer service role may be expected. Experience managing or designing a brand management, customer loyalty, or customer retention program may be an asset.

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 DATE  LOCATION  JOB TITLE
Mar 09, 10 USA-DC-Washington Customer Service Manager
.... serve the Nation by producing coinage to meet the needs of the United States. We invite you to attempt to become a member of a public service team that, since 1792, has exclusively and efficientl....
Mar 09, 10 USA-IN-Gary *Excellent opportunity in Chicagoland area*Customer Care/Sales Manager-Bulk Transportation Services
.... opportunities Quit Job Hunting and Commence Job Lovin' Schneider has it all. Great people. Great opportunities. Great experiences. It’s time to make your move. You’re sure to find the career that’s r....
Mar 09, 10 USA-AZ-Scottsdale Cashiers/Customer Service/Manager Trainees
.... co. seeks key people to handle customer transactions. $12 hr . (base bonus) Maplewood , White Bear Lake , Coon Rapids . Excellent pay, paid training, no nights & fast track to mgmt. Call Stefanie Mon....
Mar 09, 10 USA-VA-Fredericksburg Office Manager/Customer Service Coordinator
.... is responsible for managing and maintaining all of the administrative activities that facilitate office efficiency including handling customer calls. Responsibilities include coordinating office acti....
Mar 09, 10 USA-IN-Indianapolis Manager, Customer Service
.... are: • Customer Service Supervisory experience within a Call Center environment required • Excellent interpersonal skills required • Experience in teambuilding and associate engagement required....
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