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Customer Service Manager Jobs
The duties of customer service managers include recruiting, training, and managing a team of customer service executives; handling customer service issues; analyzing customer base demographics and reporting pertinent findings; maintaining and updating customer service policy manuals and ensuring that policies are followed; and coordinating with sales managers and logistics managers. Customer service managers also work to ensure that customers' requests are responded to quickly and efficiently. In addition, they ensure the communication of promotional offers and benefits to regular and premium customers. Customer service managers may also be referred to as assistant customer service managers, senior customer service managers, marketing managers, marketing and customer service managers, or lead customer service executives.
Applicants for customer service manager positions should have bachelor's degrees, preferably in marketing or sales. Several years of experience in a customer service role may be expected. Experience managing or designing a brand management, customer loyalty, or customer retention program may be an asset.
Manager, Customer Service
.... progressively responsible job specific work experience strongly preferred. Or,
8-9 years of progressively responsible job specific experience and any combination of education and training which pro....
Mar 12, 10
USA-VA-King George
FT Assistant Customer Service Sales Manager - Food Lion
.... - Food Lion
Job Location:
Job Duties:
Responsible for assisting the store team to build sales and achieve sales goals and for maintaining standards according to the Front End Standard Pract....
Mar 12, 10
USA-AZ-Phoenix
Boiler Customer Service Manager (CSM) - South West USA Region
.... and client program management for customers in the South West Region- customers are located in Northeast Arizona, Northwest New Mexico and some in Utah and Nevada.
Responsible for determining the o....
Mar 12, 10
USA-FL-Tampa
Bilingual Customer Service and Sales Manager
.... service team based in Tampa. The team is primarily responsible for servicing affluent/preferred IPB and GEB clients via multiple contact channels that include telephone, internet banking messaging an....
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646 days ago
Host
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646 days ago
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Branch Associate - Part Time United States-TX-McAllen
MISSION:
Deliver an exceptional customer experience while uncovering sales referral opportunities. Perform a variety of duties involving paying ou...
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CustomerServiceCrossing is the first job consolidation service in the employment industry to seek to include every job that exists and not charge employers to post jobs on its site.
CustomerServiceCrossing uses sophisticated technology and manual work to comb employer websites and other job boards for jobs and bring them all to its site.
