Customer Service Management Jobs
An individual who practices customer service management is responsible for the management of a team of customer service representatives. This includes training the representatives; building a strong rapport with privileged customers; handling customer service problems brought up by team members; setting customer service and sales goals and training team members to meet the same; establishing and maintaining customer service policies; coordinating with sales managers, operations managers, retail managers, etc.; supporting new promotional and sales activities; overseeing customer service and inside sales activities; and coordinating with and supporting the marketing manager in relation to customer service and marketing issues.
Among the positions which are part of the customer service management process are customer service representative, customer service manager, marketing manager, sales representative, customer service executive, customer support executive, technical support executive, customer service associate, and assistant customer service manager, among others. Most of the various customer service manager positions require a bachelor's degree and 3+ years of experience in a customer service environment.
An individual who practices customer service management is responsible for the management of a team of customer service representatives. This includes training the representatives; building a strong rapport with privileged customers; handling customer service problems brought up by team members; setting customer service and sales goals and training team members to meet the same; establishing and maintaining customer service policies; coordinating with sales managers, operations managers, retail managers, etc.; supporting new promotional and sales activities; overseeing customer service and inside sales activities; and coordinating with and supporting the marketing manager in relation to customer service and marketing issues.
Among the positions which are part of the customer service management process are customer service representative, customer service manager, marketing manager, sales representative, customer service executive, customer support executive, technical support executive, customer service associate, and assistant customer service manager, among others. Most of the various customer service manager positions require a bachelor's degree and 3+ years of experience in a customer service environment.
search related to: Customer Service Management Jobs
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794 matches
| date | location | job title |
| May 13, 12 | |
USA-CA-Pomona | |
Account Executive - Entry Level - Management Training
.... CA, US Position Reference Code: J3H0BB6LVF6K6FS3VB9 Job Type: Full Time Employee Categories: Other Sales Administrative/Support Service The So Cal Group is one of Southern California's fastest growin.... |
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| May 13, 12 | |
USA-CA-Orange | |
Account Representative - Management Training
.... CA, US Position Reference Code: J3J3PY66LFDPDT4XV0S Job Type: Full Time Employee Categories: Other Sales Administrative/Support Service The So Cal Group is one of Southern California's fastest growin.... |
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| May 13, 12 | |
USA-UT-Roy | |
2012 GRADS WE WANT YOU! MARKETING / SALES / MANAGEMENT TRAINEE
.... UT, US Position Reference Code: J3H0R277178B7Y6531J Job Type: Full Time Employee Categories: Marketing Other Entry Level / Marketing / Sales / Customer Service / Management Trainee Position(s) •*Im.... |
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| May 12, 12 | |
USA-VA-Chester | |
Management Trainee-South Metro Richmond Area (Chester/Colonial Heights/Petersburg)
.... nearly 100% of our full-time employees start out in our Management Training Program. This allows everyone to learn our business from the ground up and understand how they play a significant role in s.... |
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| May 10, 12 | |
USA-UT-Layton | |
Account Representative - Entry Level / Management Trainee
.... Job Description NRG is one of Salt Lake City's premier and fastest growing privately owned and operated marketing firms looking to fill ENTRY-LEVEL sales and marketing positions. Our firm provides s.... |
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| You Have Exceptional People Skills, Strong Organizational Capabilities, are a Master at Helping Others and Deserve Approval |
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total jobs on CustomerServiceCrossing |
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Teller Jobs 12,526 Customer Service Associate Jobs 8,887 Retail Customer Service Jobs 7,268 Customer Service Specialist Jobs 5,877 Customer Service Assistant Jobs 2,730 Sales Customer Service Jobs 2,371 Customer Service Coordinator Jobs 1,899 |
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Administrative Assistant
United States-CA-Sacramento Administrative Assistant Needed - Earn $300-600/Week An Administrative Assistant Is Needed Urgently To Start Work From Home....More Details Abo... 
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