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Customer Service Agent Jobs
A customer service agent is primarily responsible for receiving inbound calls from customers and solving their problems. Specific duties for a customer service agent role include receiving incoming calls from customers, understanding their problems or requests, interpreting the available details, forwarding requests or complains to the concerned departments, keeping record of account details, processing customer requests, making follow up calls, and performing other tasks assigned by the customer service manager. A customer service agent typically reports to a customer service manager.
A customer service agent position may be available with a call center, service center, customer support center, or helpline/customer service department of a company.
A customer service agent should have an associate's degree or a bachelor's degree. Prior experience gained from a customer service agent may be beneficial. Excellent customer service skills are very important for any customer service agent role.
Customer Services Agent
.... are looking for to join our team.
At Horizon Air, our employees are empowered by a spirit of loyalty and partnership. We share it with each other and our customers to create a caring atmosphere. We a....
Mar 12, 10
USA-WA-Fife
Super Star Call Center Customer Service Agent Wanted!
.... has a unique history and culture. Started in 1963 with our three founders, Comcast has since grown from a single cable television operation serving 1200 customers to one of the worlds leading communi....
Mar 12, 10
USA-OK-Oklahoma City
Rental Sales Agent - Customer Service
.... National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multibillion-dollar industry leader that is....
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Working as a new Customer Service Agent Jobs? What are the employment prospects for those who are just starting out in this line of work? What types of positions exist in the field? Are there any common myths about the industry? Are there cert...
645 days ago
Host
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645 days ago
Host
How do I prepare for a Customer Service Agent Jobs interview? What suggestions would you give to someone with an upcoming Customer Service Agent Jobs interview? What skills should applicants highlight during their interviews? What questions should be anticipat...
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