total jobs On CustomerServiceCrossing

129,141

new jobs this week On CustomerServiceCrossing

36,814

total jobs on EmploymentCrossing network available to our members

2,758,339

Customer Service Specialist Jobs description

A customer service specialist is responsible for dealing with service related queries, complaints or requests of customers. Specific duties of a customer service specialist position include receiving incoming queries or complaints from customers through phone calls or from visitors, understanding the problem faced by the customers, providing more information on service aspects to the customer, forwarding requests or complaints to the operations team, keeping record of all the transactions made in the area, following up to ensure that the customer service problem is resolved, calling back on customers to inform about the steps taken, and promoting a positive customer service environment in the organization. A customer service specialist typically reports to a customer service manager.
A customer service specialist should have an associate's degree or bachelor's degree. Experience gained from a customer service specialist role is desirable. Excellent customer service skills are required for a customer service specialist position. Familiarity with MS Word and Excel may be required.


Customer Service Specialist Jobs description

Add to Favorites Add to Favorites
Related Jobs Related Jobs



Related Jobs
 RSS Job Feed 6379 Matches   
 DATE  LOCATION  JOB TITLE
Feb 26, 17 Cincinnati, OH Customer Service Representative / Account Specialist
.... Visa / sponsorship not available. Customer Service Representative / Account Specialist With over four decades of intermodal experience, ContainerPort Group, Inc. (CPG) has been at the forefront of ....
Feb 26, 17 Detroit, MI Intermodal Dispatcher / Customer Service Specialist
.... Visa / sponsorship not available. Intermodal Dispatcher / Customer Service Specialist With over four decades of intermodal experience, ContainerPort Group, Inc. (CPG) has been at the forefront of t....
Feb 26, 17 League City, TX Merchandising Specialist
.... Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives of our customers through technology and all its possibilities. If you ha....
Feb 26, 17 Forsyth, IL Customer Service Specialist
.... Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to....
Feb 26, 17 Glendora, CA Customer Service Specialist
.... Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to....
  Search more Customer Service Specialist Jobs

Testimonial of the Week

I was facing the seven-year itch at my previous workplace. Thanks to EmploymentCrossing, I'm committed to a fantastic sales job in downtown Manhattan.
  • Joseph L New York, NY
Sign Up now

Only CustomerServiceCrossing consolidates every job it can find in the domain and puts all of the job listings it locates in one place.

  • We have more jobs than any other job board.
  • We list jobs you will not find elsewhere that are hidden in small regional publications and employer websites
  • We collect jobs from more than 4,429,376 websites and post them on our site.
  • We are private, and therefore far fewer people are applying for the jobs on our site than are applying for those on public job boards.